Next, select the I’d like to request a refund option. Click on the I would like a refund option. After you have logged in your account, click on the Purchases option. Perhaps this is a turning point for Valve's support systems. If you want to apply Steam refund for a purchased game, follow the steps mentioned here: Visit this link. Refunds do not apply to purchases made outside of Steam – a CD key from a game purchased in-store, for instance – or in the case of VAC bannings on the game in question. Steam Wallet purchases can be refunded within two weeks if purchased through Steam directly (not a gift card) and not consumed.īundles can be refunded in full, but have special rules for DLC. Pre-purchased games can be refunded at any time prior to release of the game. Non-Valve developers will have the option to enable refunds for in-game items on the same terms, interestingly. Valve will, upon request via, issue a refund for any title that is requested within 14 days of purchase and has been played for less. Steam will ask you what issue you’re having with the purchase. They go as far as confirming that this policy allows you to repurchase games that go on special. Under the LAST SIX MONTHS OF PURCHASES section, click the title you want to return. In-game purchases (microtransactions) can be refunded within 48 hours of purchase on Valve-developed games, like DOTA, CSGO, and TF2 the in-game item must not be consumed, modified, or transferred prior to refund request. Then, select Steam Support from the dropdown menu. Valve notes that Steam can't refund DLC where the content irreversibly advances the game or character. If you've got thirty hours in Skyrim and just bought some DLC, but have only played 5 minutes, you could get a refund. Refunds are applicable on DLC within two weeks of purchase if the host game has been played fewer than two hours since DLC was purchased. Drittanbietern wird optional die Möglichkeit geboten, diese Art der Rückerstattungen für Gegenstände. Refunds will be dispatched to Steam Wallet accounts or the original purchasing method. Steam wird Rückerstattungen für Einkäufe innerhalb von Spielen bei jeglichen Spielen von Valve innerhalb von 48 Stunden nach Kaufdatum anbieten, sofern der betreffende Gegenstand nicht konsumiert, modifiziert oder transferiert wurde.
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